Tell ski patrol or resort staff firstOn the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.
Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21
Medical facilities nearby
This list shows the nearest 15 hospitals, 10 clinics, 10 pharmacies and 5 dentists, plus every emergency hospital. More are in the area.
Facts marked "From website" come from the facility's own website or the town's page. The national medical register does not list them, so check with the facility before you go.
Outpatient note on the MHLW page: Closed on Tuesday and Wednesday mornings and on the 2nd and 4th Thursday mornings. On the 1st and 4th Thursdays, tests and home visits only.
Outpatient note on the MHLW page: Board-certified ophthalmologists (Japanese Medical Specialty Board): 1. One-to-one assistance for patients with low vision or blindness; written conversation for patients with speech impairments.
Closed days on the MHLW page: Closed days are irregular in weeks with a public holiday and at Golden Week, Obon and New Year; check the clinic's website.
Outpatient note on the MHLW page: Closed on Saturdays, Sundays and public holidays (with exceptions). Closed for some days at Golden Week, Obon and New Year. Saturday hours are 09:00–12:30 and 14:00–17:00. Closed days on the MHLW page: Golden Week, Obon, the New Year holidays, and days off at the director's discretion.
Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.
Rescue protocol
Report the accident to patrol or staff. The resort says patrol heads to the scene as soon as it is told, checks the situation and gives first aid as needed, putting safety first. Depending on the injury, patrol also calls an ambulance or arranges transport or referral to the nearest medical facility. If anyone may be seriously hurt, call 119; the fire service decides which hospital takes the patient. The resort's FAQ names the Takasu clinic (about 7 minutes by car, by the resort's own figure) as the nearest facility and Sumi Hospital and Shirotori Hospital in neighbouring Shirotori (about 30 minutes) for emergencies, and notes that clinics are generally closed on weekends and holidays. The terms of use say the resort does not, as a rule, search or rescue outside its managed area: call 119 for that.
As of 2026-10-17
Backcountry policy
Skiing in no-skiing zones and on closed courses is prohibited under the terms of use; breaking the rules can mean losing your lift ticket, being removed, and being refused future entry or a season pass. The 2025-26 slope map marks the managed area, no-entry zones, and tree-run areas, which it labels special self-responsibility areas; Dynaland has five tree-run areas. The safety page asks skiers to refrain from reckless skiing, hiking up outside the set courses and off-course skiing. Outside the managed area the resort does not, as a rule, search or rescue (call 119), and rescues it does carry out there or in closed zones are billed. No backcountry gate is described on the pages checked.
As of 2026-10-17
Show this to staff
Each line is in Japanese a receptionist can read, with its meaning underneath.
スキー中にけがをしました。
I was injured while skiing.
ここがとても痛いです。
It hurts a lot here.
診察を受けたいです。
I would like to see a doctor.
海外旅行保険に入っています。
I have travel insurance.
クレジットカードで払えますか？
Can I pay by credit card?
英語を話せる人はいますか？
Is there anyone who speaks English?
保険請求用の診断書と領収書をください。
Please give me a medical certificate and a receipt for my insurance.
Cost, insurance and medicines
Rescue costs
The operator's terms of use (中部スノーアライアンス, which also runs Takasu Snow Park and Hirugano Kogen) set out who pays. Outside the managed area the resort does not, as a rule, search or rescue: call 119. A rescue the resort does carry out in a no-skiing zone or on a closed course, or outside the managed area on request, is billed to the person afterwards: staff, equipment, snow-vehicle, lift-operation and other costs. The published schedule is in the tens of thousands of yen per call-out (for example 15,000 yen per rescuer for about an hour, 50,000 yen per snowcat), with longer searches and special equipment billed on top. Patrol may stop a rescue that endangers its team. The terms also say the resort carries no insurance for visitors, and its FAQ recommends buying your own cover in advance, as it cannot be bought on site. Help for an injury on an open course is not described as charged.
As of 2026-10-17
Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.
Reviewed 2026-07-21
Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.
Reviewed 2026-07-21
Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.