Hakuba Goryu & Hakuba47 Safety & Emergency

In an emergency

Tell ski patrol or resort staff first On the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.

Ambulance / Fire Free call, 24 hours. Ask for an ambulance (kyukyusha).

119

Police Free call, 24 hours, for accidents and crimes.

110

Japan Visitor Hotline English, Chinese & Korean · 24 hours

050-3816-2787

Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21

Medical facilities nearby

This list shows the nearest 15 hospitals, 10 clinics, 10 pharmacies and 5 dentists, plus every emergency hospital. More are in the area.

Lowest lift baseHospitalClinicDentalPharmacy

Medical facilities nearby
Facility	Straight line	Drive
Hospital 2
Reception hours are in the details Accepts emergencies Emergency care: 24 hours	18.7 km	30 min
0261-22-0415 Open in Google Maps Address 3130 Omachi, Omachi, Nagano, 398-0002 Hours Mon 08:00–17:30 Today Tue 08:00–15:30 Today Wed 08:00–17:30 Today Thu–Fri 08:00–16:00 Today Sat–Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Hours vary by department Emergency Accepts emergencies Secondary emergency care Open 24 hours Drive 30 min Normal conditions, no snow delay Departments OrthopedicsSurgeryInternal medicinePediatricsCardiologyRespiratory medicineGastroenterologyNeurologyDermatologyOphthalmologyENTUrologyObstetrics & gynecologyDentistry Languages English Payment Cards accepted Sources iryou.teikyouseido.mhlw.go.jp mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details Accepts emergencies	31.7 km	65 min
026-226-4131 Open in Google Maps Address 5-22-1 Wakasato, Nagano, Nagano, 380-8582 Hours Mon–Fri 08:30–11:30 Today Sat–Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 5/1, 12/29, 12/30, 12/31 Hours vary by department Emergency Accepts emergencies Tertiary emergency center Drive 65 min Normal conditions, no snow delay Departments OrthopedicsSurgeryInternal medicinePediatricsEmergency medicineAnesthesiologyCardiologyCardiovascular surgeryRespiratory medicineGastroenterologyNeurologyDermatologyOphthalmologyUrologyObstetrics & gynecologyRehabilitationPsychiatryDentistryRadiology Languages English Payment Cards accepted Sources iryou.teikyouseido.mhlw.go.jp mhlw.go.jp kouseikyoku.mhlw.go.jp mhlw.go.jp As of 2026-10-12
Clinic 10
Reception hours are in the details	0.8 km	5 min
Open in Google Maps Address 長野県北安曇郡白馬村神城２２８４４ Hours Mon–Sat 09:00–11:30 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 8/14, 8/15, 8/16, 11/11, 12/30, 12/31 Hours vary by department Emergency Emergency status not listed Drive 5 min Normal conditions, no snow delay Departments Internal medicinePsychiatry Sources iryou.teikyouseido.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	1.4 km	6 min
0261-75-4177 Open in Google Maps Address 長野県北安曇郡白馬村神城 Hours Mon–Fri 08:30–11:3013:30–17:00 Today Sat 08:30–11:30 Today Sun & holidays Closed Today Emergency Emergency status not listed Drive 6 min Normal conditions, no snow delay Departments OrthopedicsSurgeryInternal medicinePediatricsRehabilitation Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	1.9 km	7 min
0261-75-4123 Open in Google Maps Address 21551, Kamishiro, Ooaza, Hakuba-Mura, Kitaazumi-gun, 399-9211 Hours Mon–Fri 08:30–11:3014:00–16:30 Today Sat 08:30–11:00 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/30, 12/31 Hours vary by department Emergency Emergency status not listed Drive 7 min Normal conditions, no snow delay Departments OrthopedicsSurgeryInternal medicineCardiologyGastroenterologyRehabilitationPsychiatryRadiology Languages English Payment Cards accepted Sources iryou.teikyouseido.mhlw.go.jp mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	3.6 km	8 min
0261-72-2428 Open in Google Maps Address 長野県北安曇郡白馬村北城５９８６ Hours Mon–Fri 07:30–11:4513:00–17:15 Today Sat 07:30–11:45 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 8 min Normal conditions, no snow delay Departments OrthopedicsSurgeryInternal medicinePediatrics Note Outpatient note on the MHLW page: Closed on the 3rd Saturday of each month and the day after duty-doctor days. On Monday and Thursday afternoons the doctor makes house calls to a nursing home, so consultations start at about 15:00. Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	4.8 km	9 min
Open in Google Maps Address 長野県北安曇郡白馬村北城９７１５－２ Hours Mon–Fri 08:00–11:3014:00–17:00 Today Sat 08:00–11:30 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 1/4, 8/14, 8/15, 8/16, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 9 min Normal conditions, no snow delay Departments SurgeryInternal medicinePediatrics Sources iryou.teikyouseido.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	10.6 km	24 min
0261-29-2015 Open in Google Maps Address 長野県大町市美麻１１８１０番地イ Hours Mon–Fri 08:30–11:3013:30–16:30 Today Sat–Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 24 min Normal conditions, no snow delay Departments Internal medicineNeurology Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	12.1 km	36 min
Open in Google Maps Address 富山県下新川郡朝日町大蓮華国有林２０白馬山荘内 Hours Mon–Sun & holidays 00:00–23:59 Today Emergency Emergency status not listed Drive 36 min Normal conditions, no snow delay Departments SurgeryInternal medicine Sources iryou.teikyouseido.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	12.6 km	29 min
026-269-2279 Open in Google Maps Address 長野県上水内郡小川村高府１３４５０番地１ Hours Mon 08:30–11:15 Today Tue 08:30–11:1514:00–16:00 Today Wed–Thu 08:30–11:15 Today Fri 08:30–11:1514:00–16:00 Today Sat 08:30–11:15 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Hours vary by department Emergency Emergency status not listed Drive 29 min Normal conditions, no snow delay Departments OrthopedicsInternal medicine Note Outpatient note on the MHLW page: Monday consultations are 08:30-11:15. Tuesday is an orthopaedics clinic, 08:30-11:15 and 14:00-16:00. Wednesday to Friday consultations are 08:30-11:15, with afternoon consultations 14:00-16:00 on the 3rd Friday only. Saturday consultations are on the 3rd Saturday only. Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	14.6 km	34 min
026-256-1020 Open in Google Maps Address 長野県長野市鬼無里日影２７５０ー１ Hours Mon–Thu 09:00–11:30 Today Fri 15:00–16:30 Today Sat 09:00–11:30 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 34 min Normal conditions, no snow delay Departments Internal medicinePediatrics Note Outpatient note on the MHLW page: Consultation hours differ by day of the week. Monday, Tuesday, Wednesday, Thursday and Saturday (2nd and 4th): 09:00-12:00. Friday: 15:00-17:00. Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	15.6 km	23 min
0261-82-2044 Open in Google Maps Address 長野県北安曇郡小谷村中小谷丙２５２０−１ Hours Mon–Fri 08:30–11:3013:30–16:30 Today Sat–Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 23 min Normal conditions, no snow delay Departments OrthopedicsSurgeryInternal medicine Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Dental 5
Reception hours are in the details	2.8 km	7 min
0261-72-3956 Open in Google Maps Address 長野県北安曇郡白馬村北城１２８８－１０ Hours Mon–Fri 08:30–11:3013:30–17:30 Today Sat 08:30–11:30 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 8/13, 8/14, 8/15, 8/16, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 7 min Normal conditions, no snow delay Departments Dentistry Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	3.4 km	8 min
Open in Google Maps Address 長野県北安曇郡白馬村北城２２３４−２１ Hours Mon–Fri 09:00–12:0014:00–17:30 Today Sat 09:00–12:00 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 8/13, 8/14, 8/15, 12/30, 12/31 Emergency Emergency status not listed Drive 8 min Normal conditions, no snow delay Departments Dentistry Sources iryou.teikyouseido.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	14.9 km	35 min
026-256-2195 Open in Google Maps Address 長野県長野市鬼無里２１８番地 Hours Mon Closed Today Tue 14:00–18:00 Today Wed–Thu Closed Today Fri 14:00–18:00 Today Sat–Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 35 min Normal conditions, no snow delay Departments Dentistry Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	15.7 km	24 min
0261-82-2762 Open in Google Maps Address 長野県北安曇郡小谷村中小谷丙２５２０－１ Hours Mon–Wed 08:30–12:3013:30–17:00 Today Thu Closed Today Fri–Sat 08:30–12:3013:30–17:00 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 8/14, 8/15, 8/16, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 24 min Normal conditions, no snow delay Departments Dentistry Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	16.5 km	26 min
0261-23-7050 Open in Google Maps Address 長野県大町市大町１９０４－１０ Hours Mon–Fri 09:00–11:0014:30–17:00 Today Sat 09:00–11:00 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 8/14, 8/15, 8/16, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 26 min Normal conditions, no snow delay Departments Dentistry Note Outpatient note on the MHLW page: Closed on Sundays and public holidays. Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Pharmacy 10
Reception hours are in the details	2.6 km	7 min
0261-75-2017 Open in Google Maps Address 長野県北安曇郡白馬村神城２２５０１－１ Hours Mon–Sat 08:20–19:00 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 7 min Normal conditions, no snow delay Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	3.6 km	7 min
0261-72-5593 Open in Google Maps Address 長野県北安曇郡白馬村北城６０２９番地 Hours Mon–Sat 09:00–19:00 Today Sun & holidays Closed Today Emergency Emergency status not listed Drive 7 min Normal conditions, no snow delay Note Closed days on the MHLW page: Closed on New Year's Day and during Golden Week and public holidays. For other long holidays, please contact the clinic beforehand. Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	4.3 km	8 min
0261-72-6203 Open in Google Maps Address 長野県北安曇郡白馬村北城８７１８ Hours Mon–Fri 10:00–18:30 Today Sat 09:00–13:00 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 8 min Normal conditions, no snow delay Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	17.6 km	27 min
0261-22-0184 Open in Google Maps Address 長野県大町市大町２２６１－１ Hours Mon–Fri 08:00–19:00 Today Sat 08:00–15:00 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3 Emergency Emergency status not listed Drive 27 min Normal conditions, no snow delay Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	18.2 km	29 min
0261-22-0180 Open in Google Maps Address 長野県大町市大町２５４３ Hours Mon–Fri 08:30–18:00 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/30, 12/31 Emergency Emergency status not listed Drive 29 min Normal conditions, no snow delay Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	18.8 km	30 min
0261-22-0125 Open in Google Maps Address 長野県大町市大町３１１５－７ Hours Mon–Fri 08:30–17:30 Today Sat 08:30–13:00 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 30 min Normal conditions, no snow delay Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	18.8 km	30 min
0261-21-3311 Open in Google Maps Address 長野県大町市大町３１４５－２ Hours Mon–Fri 09:00–18:30 Today Sat 09:00–13:00 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 30 min Normal conditions, no snow delay Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	18.8 km	30 min
0261-85-4587 Open in Google Maps Address 長野県大町市大町３１９０ー２６ Hours Mon–Tue 08:30–18:30 Today Thu–Fri 08:30–18:30 Today Sun & holidays Closed Today Emergency Emergency status not listed Drive 30 min Normal conditions, no snow delay Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	18.9 km	31 min
0261-85-0595 Open in Google Maps Address 長野県大町市大町３５０２－１０ Hours Mon–Fri 08:30–18:30 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 31 min Normal conditions, no snow delay Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12
Reception hours are in the details	18.9 km	30 min
0261-22-0151 Open in Google Maps Address 長野県大町市大町３１７２－１１ Hours Mon–Fri 09:00–19:00 Today Sun & holidays Closed Today Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31 Emergency Emergency status not listed Drive 30 min Normal conditions, no snow delay Sources iryou.teikyouseido.mhlw.go.jp kouseikyoku.mhlw.go.jp As of 2026-10-12

Pre-trip planning notes

Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.

No verified planning notes for this resort yet. The emergency guidance above applies everywhere in Japan.

Show this to staff

Each line is in Japanese a receptionist can read, with its meaning underneath.

スキー中にけがをしました。

I was injured while skiing.
ここがとても痛いです。

It hurts a lot here.
診察を受けたいです。

I would like to see a doctor.
海外旅行保険に入っています。

I have travel insurance.
クレジットカードで払えますか？

Can I pay by credit card?
英語を話せる人はいますか？

Is there anyone who speaks English?
保険請求用の診断書と領収書をください。

Please give me a medical certificate and a receipt for my insurance.

Cost, insurance and medicines

Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.

Reviewed 2026-07-21

Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.

Reviewed 2026-07-21

Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.