Naeba Ski Resort Safety & Emergency
In an emergency
Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21
Medical facilities nearby
Facts marked "From website" come from the facility's own website or the town's page. The national medical register does not list them, so check with the facility before you go.
| Facility | Straight line | Drive |
|---|---|---|
| Hospital 2 | ||
| Reception hours are in the details Accepts emergencies Emergency care: 24 hours | 15.4 km | 30 min |
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| Reception hours are in the details Accepts emergencies | 43.2 km | 63 min |
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| Clinic 3 | ||
| Reception hours are in the details | 15.1 km | 29 min |
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| Reception hours are in the details | 16.3 km | 31 min |
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| Reception hours are in the details | 19.3 km | 35 min |
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| Dental 3 | ||
| Hours not listed | 15.1 km | 29 min |
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| Reception hours are in the details | 15.2 km | 30 min |
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| Reception hours are in the details | 16.4 km | 31 min |
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| Pharmacy 4 | ||
| Reception hours are in the details | 15.3 km | 30 min |
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| Reception hours are in the details | 15.3 km | 30 min |
| ||
| Reception hours are in the details | 15.4 km | 30 min |
| ||
| Reception hours are in the details | 16.3 km | 30 min |
| ||
Pre-trip planning notes
Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.
- Backcountry policy
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You may only leave the managed area through a designated gate, and you must file a climbing plan at the patrol office first. Leaving by any other route can cost you your lift pass — the resort states it may require the ticket back.
As of 2026-08-13 - Nearest clinic
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Kadoya Orthopedic Clinic sits in Kandatsu, the district the ski area is named after, and opens all day on Saturday — the town hospital's Saturday is mornings only. For a wrist or a knee at the weekend it is the nearest specialist. It closes Thursdays and Sundays.
As of 2026-08-13 - Nearest emergency hospital
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Two tiers, and which one you need depends on how bad it is. Yuzawa Town Hospital in the town centre is the designated first-line emergency hospital and carries orthopaedics. Anything serious goes to Uonuma Kikan Hospital, about 30 km away in Minamiuonuma, which runs a combined critical-care and trauma centre 365 days a year, around the clock.
As of 2026-08-13 - Pediatric care
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Yuzawa Town Hospital lists paediatrics. Out of hours, and for anything serious, paediatric emergencies go to Uonuma Kikan Hospital, which takes emergency patients around the clock.
As of 2026-08-13
Show this to staff
Each line is in Japanese a receptionist can read, with its meaning underneath.
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スキー中にけがをしました。
I was injured while skiing.
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ここがとても痛いです。
It hurts a lot here.
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診察を受けたいです。
I would like to see a doctor.
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海外旅行保険に入っています。
I have travel insurance.
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クレジットカードで払えますか？
Can I pay by credit card?
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英語を話せる人はいますか？
Is there anyone who speaks English?
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保険請求用の診断書と領収書をください。
Please give me a medical certificate and a receipt for my insurance.
Cost, insurance and medicines
- Rescue costs
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Outside the managed area the resort states plainly that it carries no rescue obligation and that if you call for help the costs are yours. Once a snowmobile, patrol team or an organised search is involved that runs into the hundreds of thousands of yen, and ordinary travel insurance commonly excludes out-of-bounds riding.
As of 2026-08-13
Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.
Reviewed 2026-07-21Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.
Reviewed 2026-07-21Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.