Niseko United Safety & Emergency

In an emergency

Tell ski patrol or resort staff first On the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.
Ambulance / Fire Free call, 24 hours. Ask for an ambulance (kyukyusha).
119
Police Free call, 24 hours, for accidents and crimes.
110
Japan Visitor Hotline English, Chinese & Korean · 24 hours
050-3816-2787

Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21

Medical facilities nearby

This list shows the nearest 15 hospitals, 10 clinics, 10 pharmacies and 5 dentists, plus every emergency hospital. More are in the area.

Facts marked "From website" come from the facility's own website or the town's page. The national medical register does not list them, so check with the facility before you go.

Show
Lowest lift baseHospitalClinicDentalPharmacy
Medical facilities nearby
Facility Straight line Drive
Hospital 3
Reception hours are in the details Accepts emergencies Emergency care: 24 hours
6.7 km 11 min
Reception hours are in the details
10.3 km 18 min
Reception hours are in the details Accepts emergencies Emergency care: 24 hours
52.9 km 70 min
Clinic 10
Reception hours are in the details
0.7 km 3 min
Reception hours are in the details
1.6 km 3 min
Reception hours are in the details
5.9 km 12 min
Reception hours are in the details
6.1 km 11 min
Reception hours are in the details
6.6 km 11 min
Reception hours are in the details
7.3 km 12 min
Reception hours are in the details
12.6 km 19 min
Reception hours are in the details
Not listed Drive time not shown
Reception hours are in the details
Not listed Drive time not shown
Reception hours are in the details
Not listed Drive time not shown
Dental 5
Reception hours are in the details
6.0 km 12 min
Reception hours are in the details
6.1 km 10 min
Reception hours are in the details
6.1 km 11 min
Reception hours are in the details
6.3 km 11 min
Reception hours are in the details
6.6 km 11 min
Pharmacy 4
Reception hours are in the details
6.0 km 12 min
Reception hours are in the details
6.7 km 12 min
Reception hours are in the details
Not listed Drive time not shown
Reception hours are in the details
Not listed Drive time not shown

Pre-trip planning notes

Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.

Backcountry policy

Niseko United runs a published gate system, the Niseko Rules. You may leave the ski area only through a gate; ducking the ropes is banned, and when a gate is closed the terrain behind it is closed. Beyond a gate you are outside the patrolled area and the resort treats everything that follows as your own responsibility. A helmet and an avalanche transceiver are stated as the minimum. Breaking the rules can cost you your lift pass. The local avalanche forecast is published daily by the Niseko Avalanche Institute.

As of 2026-08-13
Nearest clinic

Niseko International Clinic sits inside the Hirafu village, lists orthopaedics alongside internal medicine and paediatrics, and is open every day through the winter season -- the only clinic in the area that is. On the Niseko Village and Annupuri side, Niseko Clinic in Niseko Town is the local option.

As of 2026-08-13
Nearest emergency hospital

Kutchan Kosei Hospital, in Kutchan town centre, is the emergency hospital for the whole Niseko-Yotei area and covers both municipalities the resort sits in. Niseko Town states it runs emergency cover 365 days a year, 24 hours a day. It carries orthopaedics, surgery and anaesthetics in the same building, which is what a serious skiing injury needs.

As of 2026-08-13
Pediatric care

Paediatrics is available at Kutchan Kosei Hospital, at Niseko International Clinic in Hirafu and at Sato Internal Medicine Clinic in Kutchan. Out of hours it is the Kosei Hospital, which runs emergency cover around the clock.

As of 2026-08-13

Show this to staff

Each line is in Japanese a receptionist can read, with its meaning underneath.

  • スキー中にけがをしました。

    I was injured while skiing.

  • ここがとても痛いです。

    It hurts a lot here.

  • 診察を受けたいです。

    I would like to see a doctor.

  • 海外旅行保険に入っています。

    I have travel insurance.

  • クレジットカードで払えますか?

    Can I pay by credit card?

  • 英語を話せる人はいますか?

    Is there anyone who speaks English?

  • 保険請求用の診断書と領収書をください。

    Please give me a medical certificate and a receipt for my insurance.

Cost, insurance and medicines

Rescue costs

Past a gate the resort's position is explicit: an accident outside the managed area is your own responsibility, and where ski patrol mounts a search or rescue the resort bills the actual cost to the person involved under the Niseko Rules. That is a class of cost running well into six figures of yen once an organised search or a helicopter is involved, and ordinary travel policies commonly exclude out-of-bounds riding altogether.

As of 2026-08-13

Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.

Reviewed 2026-07-21

Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.

Reviewed 2026-07-21

Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.