Tell ski patrol or resort staff firstOn the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.
Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21
Medical facilities nearby
This list shows the nearest 15 hospitals, 10 clinics, 10 pharmacies and 5 dentists, plus every emergency hospital. More are in the area.
Facts marked "From website" come from the facility's own website or the town's page. The national medical register does not list them, so check with the facility before you go.
Show
Lowest lift baseHospitalClinicDentalPharmacy
Medical facilities nearby
Facility
Straight line
Drive
Hospital 3
Reception hours are in the detailsAccepts emergencies
Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31Hours vary by department
Emergency
Emergency status not listed
Drive
29 minNormal conditions, no snow delay
Departments
OrthopedicsInternal medicine
Note
Outpatient note on the MHLW page: Monday consultations are 08:30-11:15. Tuesday is an orthopaedics clinic, 08:30-11:15 and 14:00-16:00. Wednesday to Friday consultations are 08:30-11:15, with afternoon consultations 14:00-16:00 on the 3rd Friday only. Saturday consultations are on the 3rd Saturday only.
Outpatient note on the MHLW page: In the morning, patients are seen in order of arrival. On Tuesday, Thursday and Friday afternoons, appointments are also accepted.
In Kamishiro, the resort's district: on Route 148, 3 min walk from JR Kamishiro Station. Registry: takes calls outside opening hours (24-hour support), joins the local duty rota; credit cards JCB, VISA, Mastercard and others.From website
Near Hakuba Station: 3 min walk south along the main road from JR Hakuba Station. Registry: 24-hour phone support, joins the local duty rota; credit cards JCB, VISA, Mastercard, UnionPay, AMEX, Diners. Closed days on the MHLW page: Closed on New Year's Day and during Golden Week and public holidays. For other long holidays, please contact the clinic beforehand.
Near Hakuba Station: 6 min walk north of JR Hakuba Station; park at the Delicia Hakuba supermarket. Registry: 24-hour phone support on a separate out-of-hours number, joins the local duty rota; credit and debit cards and other e-payments accepted.From website
Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.
AED locations
The 2026-27 trail map marks two AEDs: at Castor Plaza, the base building, and at White Hotel Grand Hakuba, the resort's official hotel beside the upper Lakedown and LakeView runs. No other AED is marked; there may be more that the map does not show.
As of 2026-10-03
Backcountry policy
Off-piste and backcountry access are prohibited. The terms of use forbid leaving the managed area across the ski-area boundary and entering closed areas or closed courses (Art. 6), and bill the full cost of any resulting search (Art. 16). Hakuba Valley's safety notice names Sanosaka among the resorts with no backcountry gate, where backcountry access is not permitted. The trail map's legend prints a Backcountry Gate symbol because it is the shared Hakuba Valley legend, but no gate is drawn on the Sanosaka map. Inside the boundary the map marks an ungroomed Powder area beside the New Paradise course.
As of 2026-10-03
Pharmacy
Hakuba Village has three insurance-dispensing pharmacies. Fujinoya Pharmacy is in Kamishiro, the resort's district, on Route 148 three minutes' walk from Kamishiro Station (Mon–Sat 08:20–19:00). Ohta Pharmacy (Mon–Sat 09:00–19:00) and Hakuba Apple Pharmacy (Mon–Fri 10:00–18:30, Sat 09:00–13:00) are near Hakuba Station. All three close on Sundays and national holidays; all three tell the national registry they take out-of-hours calls and join the local duty rota, and all accept credit cards.
As of 2026-10-03
Show this to staff
Each line is in Japanese a receptionist can read, with its meaning underneath.
スキー中にけがをしました。
I was injured while skiing.
ここがとても痛いです。
It hurts a lot here.
診察を受けたいです。
I would like to see a doctor.
海外旅行保険に入っています。
I have travel insurance.
クレジットカードで払えますか？
Can I pay by credit card?
英語を話せる人はいますか？
Is there anyone who speaks English?
保険請求用の診断書と領収書をください。
Please give me a medical certificate and a receipt for my insurance.
Cost, insurance and medicines
Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.
Reviewed 2026-07-21
Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.
Reviewed 2026-07-21
Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.