Tell ski patrol or resort staff firstOn the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.
Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21
Medical facilities nearby
This list shows the nearest 15 hospitals, 10 clinics, 10 pharmacies and 5 dentists, plus every emergency hospital. More are in the area.
Facts marked "From website" come from the facility's own website or the town's page. The national medical register does not list them, so check with the facility before you go.
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Lowest lift baseHospitalClinicDentalPharmacy
Medical facilities nearby
Facility
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Hospital 9
Reception hours are in the detailsAccepts emergenciesEmergency care: 24 hours
The nearest hospital to the resort, just over the line in Yuzawa town, about 8 minutes' drive (derived, normal conditions). Its outpatient schedule page states that emergency patients and anyone feeling unwell are accepted 24 hours a day. Niigata's emergency-hospital list (as of 1 April 2026) shows its designation running to 21 October 2026, which has passed; whether it was renewed is not confirmed. Orthopaedics is here, but on Saturdays only once or twice a month, and surgery is currently suspended, so anything beyond first-line care goes on to Minamiuonuma or Uonuma. Outpatient note on the MHLW page: patients with cold symptoms (fever, cough, runny nose, sore throat) are taken to the fever clinic after reception. Paediatrics on Thursdays only on the second Thursday. Surgery currently suspended. Orthopaedics on Saturdays irregularly, once or twice a month. Ophthalmology on Monday and Thursday afternoons in principle for booked patients only, Saturdays irregularly once a month. Dentistry by appointment in principle, Saturdays twice a month. See the hospital's website (https://yuzawa.jadecom.or.jp) for the latest. Masks are required inside.From website
A designated (second-tier) emergency hospital on Niigata's list, in Muikamachi about 17 minutes' drive from the resort (derived, normal conditions). Its emergency page covers nights, holidays and out-of-hours: phone 025-788-1222 before coming to check you can be seen; out of hours it gives urgent treatment and tests only, as first-line care by the duty doctor, and some specialties may not be covered; the most serious are seen first; medicine is given in the minimum amount. The page does not state its emergency intake as a set of hours. Outpatient note on the MHLW page: some days are for booked patients only (where consultation hours are shown but the reception hours are blank); some clinics run fortnightly or with fixed days and patient limits, so check the hospital's website (http://www.minamiuonumahp.jp/).From website
A designated emergency hospital on Niigata's list, south of Muikamachi about 21 minutes' drive from the resort (derived, normal conditions). Its night-and-holiday emergency page states 24-hour cover and asks you to phone before coming.From website
The area's emergency and critical-care centre, in Urasa about 35 minutes' drive from the resort (derived, normal conditions, no snow delay). Its emergency page: "emergency patients are accepted on a 24-hour basis"; outside clinic hours, phone before coming. Outpatient note on the MHLW page: morning clinics take no direct bookings, appointments go through the referring clinic; a first visit without a referral letter is charged a 7,700 yen selected-care fee; expect long waits. Afternoon clinics are fully by appointment in every department; paediatric vaccination and infant check-up bookings by phone on weekdays 13:30-15:30. The page also lists the hospital's board-certified specialists by society (for example orthopaedics 8.1 and emergency medicine 4.2 full-time equivalents).From website
Listed so nobody walks in with a ski injury: the hospital's own site lists psychiatry, psychosomatic medicine and internal medicine only, with no surgery or orthopedics. Outpatient note on the MHLW page: fully by appointment. The site states new patients are seen by appointment (web or phone), and that payment is cash only, with no card or cashless payment.From website
Outpatient note on the MHLW page: on Mondays, the surgery clinic runs in the morning only; afternoon internal-medicine clinics are by appointment only; and Saturday clinics run on the 2nd and 4th Saturdays only.
Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.
Backcountry policy
Leaving the managed area is banned, and so is riding anywhere inside it that is not a designated course or entering closed areas. The resort runs two tree-run areas (summit and mid-mountain) and five ungroomed areas inside the boundary. Tree-run rules: open from opening time to 15:00, shortened or shut when the patrol judges it dangerous (posted at the entrance); helmets required; enter only by the marked entrances; the boundary with the no-go zone is marked with fluorescent tape, and anyone seen crossing it loses their lift ticket. The areas are not groomed and carry more avalanche, tree, terrain and hidden-obstacle risk than the normal runs; riding there is at your own risk and the resort accepts no liability for any injury there. A rescue from outside the managed area is billed to the rider.
As of 2026-11-09
Nearest emergency hospital
Four hospitals take emergencies within reach. Nearest is Town Yuzawa Hospital, about 8 minutes' drive in Yuzawa town, whose schedule page says emergency patients are accepted 24 hours a day; Niigata's emergency-hospital list (as of 1 April 2026) shows its designation running only to 21 October 2026, and whether it was renewed is not confirmed. Its orthopaedics sees patients on Saturdays only once or twice a month and surgery is suspended. In Minamiuonuma, Minamiuonuma City Hospital in Muikamachi (about 17 minutes) is a second-tier emergency hospital that asks you to phone before coming and gives first-line care by the duty doctor out of hours; Saito Memorial Hospital (about 21 minutes) states 24-hour emergency cover and asks you to phone first. Uonuma Kikan Hospital in Urasa, about 35 minutes, is the area's emergency and critical-care centre and takes emergency patients 24 hours a day. Drive times are derived from the road route under normal conditions, with no allowance for snow. Emergency intake is not the same as outpatient hours: outpatient clinics at all four are closed on Sundays.
As of 2026-11-09
Show this to staff
Each line is in Japanese a receptionist can read, with its meaning underneath.
スキー中にけがをしました。
I was injured while skiing.
ここがとても痛いです。
It hurts a lot here.
診察を受けたいです。
I would like to see a doctor.
海外旅行保険に入っています。
I have travel insurance.
クレジットカードで払えますか？
Can I pay by credit card?
英語を話せる人はいますか？
Is there anyone who speaks English?
保険請求用の診断書と領収書をください。
Please give me a medical certificate and a receipt for my insurance.
Cost, insurance and medicines
Rescue costs
The resort's terms are explicit about one case: if the resort receives a rescue request for a guest who has left the managed area in breach of the terms, it carries out the search alone or with the authorities, and afterwards bills that guest for everything it cost: staff, equipment, running the lifts, lighting and electricity, and any other expense. The terms also say the resort accepts no liability for accidents caused by breaking its rules and will claim any damage or costs from the guest who caused them. Entering a no-go zone from the tree-run areas loses you your lift ticket. The site says nothing about a charge for an ordinary in-bounds patrol response.
As of 2026-11-09
Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.
Reviewed 2026-07-21
Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.
Reviewed 2026-07-21
Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.