Tell ski patrol or resort staff firstOn the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.
Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21
Medical facilities nearby
This list shows the nearest 15 hospitals, 10 clinics, 10 pharmacies and 5 dentists, plus every emergency hospital. More are in the area.
Facts marked "From website" come from the facility's own website or the town's page. The national medical register does not list them, so check with the facility before you go.
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Medical facilities nearby
Facility
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Hospital 5
Reception hours are in the detailsAccepts emergenciesEmergency care: 24 hours
Required Without a referral letter you pay an extra ¥3,850.
Note
The radiology outpatient clinic is appointment-only. First-visit reception is Tuesdays and Fridays 8:30–12:30; consultations run every hospital working day. The dermatology clinic is closed on the 1st and 3rd Friday afternoons, and the hospital is closed on the 1st, 3rd and 5th Saturdays. Website: emergency patients accepted at any time. Emergency reception is on the first floor, D block, of the emergency building; the ER sees patients in triage order. Phone first for fever, cough or other cold symptoms. First-visit booking per the national register differs by department: required for 「内分泌内科・脳神経内科・呼吸器内科・循環器内科・消化器内科・腎臓内科・外科・眼科・放射線科」, not required for 「内科・脳神経外科・呼吸器外科・心臓血管外科・整形外科・形成外科・美容外科・小児科・産婦人科・頭頸部・耳鼻いんこう科・皮膚科・泌尿器科・精神科・歯科口腔外科・リハビリテーション科・病理診断科・麻酔科」. National-register volumes for the previous fiscal year: CT 12,586, MRI 4,596. A test without a figure does not mean the machine is absent.From website
Required Without a referral letter you pay an extra ¥2,750.
Note
ENT is seen on Tuesday (appointment required) and Friday afternoons. Ophthalmology is by appointment. Neurosurgery on Mondays is by appointment. Obstetrics and gynaecology on Mondays runs in the 2nd and 4th weeks only. Dermatology is appointment-only and sees referred patients only. Website: emergency patients seen 24 hours a day, 365 days a year; telephone before coming. Reception at the window left of the main entrance on weekdays 8:30–17:15, and at the holiday and night window from 17:15 to 8:30 and on weekends and holidays. In-hospital triage is used. First-visit booking per the national register differs by department: required for 「脳神経内科・眼科・皮膚科・放射線科」, not required for 「内科・呼吸器内科・循環器内科・消化器内科・外科・脳神経外科・整形外科・形成外科・小児科・産婦人科・耳鼻いんこう科・泌尿器科・救急科・麻酔科」. National-register volumes for the previous fiscal year: CT 5,067, MRI 2,724. A test without a figure does not mean the machine is absent.From website
Not required Without a referral letter you pay an extra ¥0.
Note
First visits to psychiatry or psychosomatic medicine require an appointment. Afternoon consultations require an appointment. First-visit booking per the national register differs by department: required for 「精神科・心療内科」, not required for 「内科・リハビリテーション科」. National-register volumes for the previous fiscal year: CT 374. A test without a figure does not mean the machine is absent.From website
Not required Without a referral letter you pay an extra ¥0.
Note
Consultation days and hours vary by month; telephone the hospital to check. First-visit booking per the national register differs by department: required for 「内科・消化器内科・緩和ケア内科・脳神経外科・整形外科・泌尿器科・歯科・歯科口腔外科・リハビリテーション科」, not required for 「循環器内科・形成外科・婦人科・皮膚科・放射線科」. National-register volumes for the previous fiscal year: CT 791, MRI 615. A test without a figure does not mean the machine is absent.From website
Required Without a referral letter you pay an extra ¥7,700.
Note
Website: the critical-care centre for the Hokushin district, open for emergencies 24 hours a day, 365 days a year. After hours and on closed days, enter the emergency department through the north entrance on the first car-park side. First-visit booking per the national register differs by department: required for 「糖尿病・内分泌内科・神経内科・肝臓・胆のう・膵臓外科・乳腺・内分泌外科・整形外科・小児外科・産婦人科・婦人腫瘍科・眼科・皮膚科・泌尿器科・精神科・歯科口腔外科・アレルギー科・リウマチ科・リハビリテーション科」, not required for 「内科・感染症内科・血液内科・呼吸器内科・循環器内科・消化器内科・腎臓内科・腫瘍内科・外科・脳神経外科・呼吸器外科・心臓血管外科・消化器外科・形成外科・小児科・頭頸部・耳鼻いんこう科・放射線診断科・放射線治療科」. National-register volumes for the previous fiscal year: CT 23,213, MRI 10,021. A test without a figure does not mean the machine is absent.From website
Closed every Wednesday and Thursday, except the 2nd Wednesday, which has a morning session (the page leaves the detail blank). Another weekday (printed as 「起用」, probably Friday) is mornings only; Saturdays are mornings only; closed Sundays and public holidays. The national register lists no first-visit booking (first visits without an appointment).From website
The national register lists no first-visit booking (first visits without an appointment). The national register carries two entries for 渡辺耳鼻咽喉科医院 at the same address and phone (IDs 2022011110349 and 2022206501000); they appear to be one clinic.From website
The national register lists no first-visit booking (first visits without an appointment). The national register carries two entries for 渡辺耳鼻咽喉科医院 at the same address and phone (IDs 2022011110349 and 2022206501000); they appear to be one clinic.From website
Closed Saturdays, Sundays, public holidays, the New Year period and Obon. The national register lists first-visit booking in place for every department (appointment needed).From website
Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.
Backcountry policy
The terms of use prohibit entering closed courses, no-entry and closed zones, and leaving the ski-area boundary from the middle of a course. Anyone passing through the resort for mountaineering or backcountry skiing must file a mountain-entry form at the patrol headquarters and leave the ski area through the designated trailhead (climbing on a course is allowed only from the ropeway top station to head outside the managed area). The course map marks a no-entry area around the ropeway summit and notes that skiing outside the Kiotoshi Bowl course is prohibited. Anyone who enters a no-entry zone or leaves the managed area in breach of the terms and needs rescue pays the full cost (see rescue fees). The in-bounds ungroomed Kiotoshi Bowl and the tree-run areas require a helmet; before riding them you confirm the rules and fill in a rider form at the Kiotoshi Bowl desk at the ropeway valley station and receive a wristband, and under-18s must be accompanied by a guardian.
As of 2026-10-15
Nearest emergency hospital
In an emergency, 119 decides the destination. Ryuoo Ski Park's lift-operations safety report names the Yamanouchi Town fire station and Hokushin General Hospital in Nakano City as the emergency services it works with. Hokushin General Hospital (JA Nagano Koseiren) is a designated emergency hospital; its website states that emergency patients are accepted at any time, that emergency reception is on the first floor, D block, of the emergency building, and that the emergency room sees patients in triage order rather than arrival order. It asks people with fever, cough or other cold symptoms to telephone first. It has orthopedics, CT and MRI, and in November 2025 opened a ski and snowboard trauma centre with Shinshu University School of Medicine. Iiyama Red Cross Hospital in Iiyama City also takes emergency patients 24 hours a day, every day, and asks you to telephone before coming. The tertiary emergency centre is Nagano Red Cross Hospital in Nagano City, the 24-hour critical-care centre for the Hokushin district. Yamanouchi Town has no hospital.
As of 2026-10-15
Pharmacy
Yamanouchi Town has two insurance-designated dispensing pharmacies, both at the foot of the mountain. コトブキヤ薬局 (Heion 3169, about 6 minutes' walk from Yudanaka Station) is open weekdays 8:30–18:00 and Saturdays 8:30–14:00; よませコトブキヤ薬局 (Yomase 2695-1, about 8 minutes' walk from Yomase Station) is open weekdays 9:00–18:00 and Saturdays 9:00–14:00. Both close on Sundays, public holidays and 30 Dec–3 Jan, accept cash, the major credit cards (Visa, Mastercard, JCB, American Express, Diners Club) and PayPay, and take prescriptions by online pre-order. There is no pharmacy at the ski resort. Many dispensing pharmacies are registered around Hokushin General Hospital in Nakano City (the Nishi, Yoshida and Ipponngi districts).
As of 2026-10-15
Major trauma center
Nagano Prefecture's doctor helicopters (信州ドクターヘリ) fly from two bases, Saku General Hospital Saku Medical Center and Shinshu University Hospital; the prefecture's page gives coverage of the whole prefecture, operating hours of 8:30 to 17:00 or sunset, and says the fire service requests a dispatch after judging the patient's severity. In the national list of critical-care centres the nearest tertiary centre to the resort is Nagano Red Cross Hospital in Nagano City (about an hour by road in this dossier's computation). No source names a destination hospital for an airlift from Ryuoo Ski Park, and no flight radius is published.
As of 2026-10-15
Show this to staff
Each line is in Japanese a receptionist can read, with its meaning underneath.
スキー中にけがをしました。
I was injured while skiing.
ここがとても痛いです。
It hurts a lot here.
診察を受けたいです。
I would like to see a doctor.
海外旅行保険に入っています。
I have travel insurance.
クレジットカードで払えますか？
Can I pay by credit card?
英語を話せる人はいますか？
Is there anyone who speaks English?
保険請求用の診断書と領収書をください。
Please give me a medical certificate and a receipt for my insurance.
Cost, insurance and medicines
Rescue costs
Rescue inside the ski area is part of patrol's normal work and no fee is published for it. Outside the managed area and in no-entry zones it is charged, and the resort publishes an hourly tariff under 'search and rescue costs': 20,000 yen per patrol member, 5,000 yen per person at the rescue command post, 10,000 yen per snowmobile, 10,000 yen per support worker, 50,000 yen per snowcat, plus food and drink at cost. It states that a search or rescue in a no-entry area is billed to the person rescued, their companions or whoever requested it, whatever the reason and whatever the outcome. The terms of use likewise charge the person for all staff, snow-vehicle, lift-operation, lighting and other costs of a search and rescue. The terms recommend carrying accident and liability insurance.
As of 2026-10-15
Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.
Reviewed 2026-07-21
Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.
Reviewed 2026-07-21
Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.