Shiga Kogen Kumanoyu Safety & Emergency
In an emergency
Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21
Medical facilities nearby
Facts marked "From website" come from the facility's own website or the town's page. The national medical register does not list them, so check with the facility before you go.
| Facility | Straight line | Drive |
|---|---|---|
| Hospital 1 | ||
| Reception hours are in the details | Not listed | Drive time not shown |
| ||
| Clinic 4 | ||
| Reception hours are in the details | 3.6 km | 5 min |
| ||
| Reception hours are in the details | 9.5 km | 15 min |
| ||
| Reception hours are in the details | 9.7 km | 16 min |
| ||
| Reception hours are in the details | 14.3 km | 22 min |
| ||
| Dental 3 | ||
| Reception hours are in the details | 9.2 km | 14 min |
| ||
| Reception hours are in the details | 9.8 km | 16 min |
| ||
| Reception hours are in the details | 12.3 km | 17 min |
| ||
| Pharmacy 2 | ||
| Reception hours are in the details | 9.7 km | 15 min |
| ||
| Reception hours are in the details | 12.4 km | 17 min |
| ||
Pre-trip planning notes
Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.
- First-aid room
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The Shiga Kogen ski-area page for Kumanoyu lists a first-aid facility (救護施設) among the area's facilities, alongside toilets, a free rest area, lockers and changing rooms. The page does not say where the room is; ask at the ticket office or the centre house on arrival.
As of 2026-10-08 - Backcountry policy
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Kumanoyu's posted rules ask skiers not to leave the ski area's managed area, and inside it not to go anywhere that is not a designated course. Shiga Kogen's common rules forbid entering closed or roped-off zones for any reason, and search and rescue outside the area is billed at actual cost. No backcountry gate at Kumanoyu is recorded by any source found.
As of 2026-10-08 - Nearest emergency hospital
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Yamanouchi town has no hospital. The emergency hospital for the area is JA Nagano Koseiren Hokushin General Hospital in Nakano City, which has orthopedics, CT and MRI and states that emergency patients are accepted at any time. The nearest tertiary emergency centre (critical-care centre) is Nagano Red Cross Hospital in Nagano City.
As of 2026-10-08 - Pharmacy
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Yamanouchi has two insurance-designated dispensing pharmacies, both down the mountain: Kotobukiya Pharmacy (weekdays 08:30-18:00, Sat 08:30-14:00) and Yomase Kotobukiya Pharmacy (weekdays 09:00-18:00, Sat 09:00-14:00). Both close on Sundays, national holidays and 30 Dec-3 Jan, and both take major credit cards. No pharmacy is recorded on the mountain.
As of 2026-10-08
Show this to staff
Each line is in Japanese a receptionist can read, with its meaning underneath.
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スキー中にけがをしました。
I was injured while skiing.
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ここがとても痛いです。
It hurts a lot here.
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診察を受けたいです。
I would like to see a doctor.
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海外旅行保険に入っています。
I have travel insurance.
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クレジットカードで払えますか？
Can I pay by credit card?
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英語を話せる人はいますか？
Is there anyone who speaks English?
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保険請求用の診断書と領収書をください。
Please give me a medical certificate and a receipt for my insurance.
Cost, insurance and medicines
Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.
Reviewed 2026-07-21Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.
Reviewed 2026-07-21Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.