Tell ski patrol or resort staff firstOn the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.
Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21
Medical facilities nearby
This list shows the nearest 15 hospitals, 10 clinics, 10 pharmacies and 5 dentists, plus every emergency hospital. More are in the area.
Facts marked "From website" come from the facility's own website or the town's page. The national medical register does not list them, so check with the facility before you go.
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Lowest lift baseHospitalClinicDentalPharmacy
Medical facilities nearby
Facility
Straight line
Drive
Hospital 1
Reception hours are in the detailsAccepts emergencies
Outpatient note on the MHLW page: Closed every Wednesday and Thursday, except for morning consultations on the 2nd Wednesday. Mornings only every 「起用」 (as printed; probably Friday). Mornings only every Saturday. Closed on Sundays and public holidays.From website
Outpatient note on the MHLW page: Thursday and Saturday: 08:30–12:00 only. Closed days on the MHLW page: Jan 1, 2, 3; Aug 13, 14, 15, 16; Dec 30, 31.From website
Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.
Major trauma center
Nagano Prefecture's doctor helicopter (信州ドクターヘリ) service has two bases: Saku General Hospital Saku Medical Center and Shinshu University Hospital. The prefecture's page states coverage of the whole prefecture and operating hours of 8:30 to 17:00 (or sunset). Fire service agencies judge the patient's severity and request dispatch, so a skier or the resort cannot request it directly. The prefecture's page names no destination hospital for Yakebitaiyama.
As of 2026-10-13
Show this to staff
Each line is in Japanese a receptionist can read, with its meaning underneath.
スキー中にけがをしました。
I was injured while skiing.
ここがとても痛いです。
It hurts a lot here.
診察を受けたいです。
I would like to see a doctor.
海外旅行保険に入っています。
I have travel insurance.
クレジットカードで払えますか？
Can I pay by credit card?
英語を話せる人はいますか？
Is there anyone who speaks English?
保険請求用の診断書と領収書をください。
Please give me a medical certificate and a receipt for my insurance.
Cost, insurance and medicines
Rescue costs
Rescue inside the ski area is part of patrol's normal work, and no fee is published for it. Outside the area the person involved pays. The Shiga Kogen safety page states that when an accident happens outside the area and ski patrol carries out search and rescue, the ski area charges the person involved the actual cost. The exit signs shown on the Shiga Kogen side-country notice say that rescue costs are paid in full by the individual. Prince Hotels' safety page says that anyone who asks for rescue outside the course or area becomes liable for the cost, and recommends that skiers and snowboarders buy their own insurance. The pages checked give no yen amounts.
As of 2026-10-13
Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.
Reviewed 2026-07-21
Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.
Reviewed 2026-07-21
Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.