Zao Onsen Ski Resort Safety & Emergency

In an emergency

Tell ski patrol or resort staff first On the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.
Ambulance / Fire Free call, 24 hours. Ask for an ambulance (kyukyusha).
119
Police Free call, 24 hours, for accidents and crimes.
110
Japan Visitor Hotline English, Chinese & Korean · 24 hours
050-3816-2787

Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21

Medical facilities nearby

This list shows the nearest 15 hospitals, 10 clinics, 10 pharmacies and 5 dentists, plus every emergency hospital. More are in the area.

Show
Lowest lift baseHospitalClinicDental
Medical facilities nearby
Facility Straight line Drive
Hospital 16
Reception hours are in the details
7.4 km 19 min
Reception hours are in the details
8.1 km 19 min
Reception hours are in the details
8.5 km 21 min
Reception hours are in the details
10.3 km 25 min
Reception hours are in the details
10.5 km 24 min
Reception hours are in the details
10.6 km 23 min
Reception hours are in the details
10.7 km 29 min
Reception hours are in the details
11.0 km 26 min
Reception hours are in the details
11.3 km 26 min
Reception hours are in the details
11.4 km 27 min
Reception hours are in the details
11.5 km 28 min
Reception hours are in the details
11.5 km 27 min
Reception hours are in the details
12.2 km 25 min
Reception hours are in the details
12.6 km 32 min
Reception hours are in the details Accepts emergencies Emergency care: 24 hours
14.8 km 35 min
Hours not listed Accepts emergencies
16.2 km 38 min
Clinic 1
Reception hours are in the details
7.0 km 15 min
Dental 1
Reception hours are in the details
7.0 km 15 min

Pre-trip planning notes

Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.

No verified planning notes for this resort yet. The emergency guidance above applies everywhere in Japan.

Show this to staff

Each line is in Japanese a receptionist can read, with its meaning underneath.

  • スキー中にけがをしました。

    I was injured while skiing.

  • ここがとても痛いです。

    It hurts a lot here.

  • 診察を受けたいです。

    I would like to see a doctor.

  • 海外旅行保険に入っています。

    I have travel insurance.

  • クレジットカードで払えますか?

    Can I pay by credit card?

  • 英語を話せる人はいますか?

    Is there anyone who speaks English?

  • 保険請求用の診断書と領収書をください。

    Please give me a medical certificate and a receipt for my insurance.

Cost, insurance and medicines

Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.

Reviewed 2026-07-21

Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.

Reviewed 2026-07-21

Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.