Tell ski patrol or resort staff firstOn the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.
Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21
Medical facilities nearby
This list shows the nearest 15 hospitals, 10 clinics, 10 pharmacies and 5 dentists, plus every emergency hospital. More are in the area.
Outpatient note on the MHLW page: A paediatrician may be absent. Paediatrics is closed every other Saturday. Please ask beforehand. Orthopaedics is closed on Wednesdays and Saturdays. For dermatology and neurology, please ask about clinic days beforehand. For afternoon visits, please ask beforehand. Closed days on the MHLW page: Saturday afternoons, and the year-end and New Year period (Dec 30 to Jan 3).
Outpatient note on the MHLW page: Saturday mornings have irregular closures (about twice a month). Please check on the website or by phone. Closed days on the MHLW page: Thursday and Saturday afternoons, the Obon period, and the year-end and New Year period.
Outpatient note on the MHLW page: During clinic hours, appointment patients are mainly seen, and outpatient registration and emergency patients are accepted at any time. Closed days on the MHLW page: Golden Week: May 3, 4 and 5. Obon: Aug 13, 14, 15 and 16. Year-end and New Year: Dec 31 to Jan 3.
Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.
Rescue protocol
Courses are covered by the ski patrol, whom guests must obey. Outside the managed area (forest other than the tree-run zones, lift lines and closed sections) and in the fully closed zone, rescue is a charged service. For the fully closed zone the resort generally asks the police, fire service and other agencies to carry out the rescue and helps if they ask it to. If guests call the police or fire service themselves and resort staff assist, the resort still bills for that help.
As of 2026-10-13
Backcountry policy
Leaving the managed area, entering closed sections, crossing ropes and entering areas that are not designated courses are prohibited. Forest outside the five tree-run zones is either outside the managed area or fully closed, and skiing there is forbidden. The tree-run zones are for advanced skiers only, must be used under the posted local rules at the skier's own risk, and open only after the gondola starts running. The resort says signs marking the outside and the fully closed areas are kept to a minimum, so guests are told to check the trail map.
As of 2026-10-13
Show this to staff
Each line is in Japanese a receptionist can read, with its meaning underneath.
スキー中にけがをしました。
I was injured while skiing.
ここがとても痛いです。
It hurts a lot here.
診察を受けたいです。
I would like to see a doctor.
海外旅行保険に入っています。
I have travel insurance.
クレジットカードで払えますか？
Can I pay by credit card?
英語を話せる人はいますか？
Is there anyone who speaks English?
保険請求用の診断書と領収書をください。
Please give me a medical certificate and a receipt for my insurance.
Cost, insurance and medicines
Rescue costs
Rescue outside the managed area or in a tree-run zone costs ¥100,000 for the first hour, and rescue in the fully closed zone costs ¥200,000, both including tax. After the first hour the resort adds per-hour charges of ¥10,000 per patrol member, ¥5,000 per rear-support member, ¥30,000 per snowmobile and ¥50,000 per snow vehicle, the vehicle rates including the driver. Real costs of a helicopter or other special rescue are charged as well. The terms ask guests to take out accident or liability insurance in advance.
As of 2026-10-13
Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.
Reviewed 2026-07-21
Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.
Reviewed 2026-07-21
Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.