Tell ski patrol or resort staff firstOn the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.
Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21
Medical facilities nearby
Facts marked "From website" come from the facility's own website or the town's page. The national medical register does not list them, so check with the facility before you go.
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Medical facilities nearby
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Hospital 8
Reception hours are in the detailsAccepts emergenciesEmergency care: 24 hours
The town's own hospital, and the designated first-line emergency hospital for what is a tourist town. Orthopaedics is here, but on Saturdays only once or twice a month, and surgery is currently suspended (its MHLW page), so a weekend skiing injury may need the hospitals in Minamiuonuma or Uonuma. Anything beyond first-line goes on to the trauma centre at Uonuma. Outpatient note on the MHLW page: patients with cold symptoms (fever, cough, runny nose, sore throat) are sent to the fever clinic after reception. Paediatrics on Thursdays only on the second Thursday of the month. Surgery is currently suspended. Orthopaedics on Saturdays irregularly, once or twice a month. Ophthalmology on Monday and Thursday afternoons is in principle for booked patients only, and on Saturdays irregularly, once a month. Dentistry by appointment in principle, on Saturdays twice a month. Check the hospital's website (https://yuzawa.jadecom.or.jp) for the latest. Masks are asked for inside. Closed days on the MHLW page: apart from dentistry, closed every Wednesday afternoon and every Saturday afternoon; dentistry is in principle closed two Saturdays a month; surgery is suspended; closed over the new year (printed as 1/29 to 1/3).
Outpatient note on the MHLW page: some clinic days are for booked patients only (where consultation hours are listed but reception hours are blank, it is booked consultations only). Some clinics run every other week, or on set days with a patient limit; check the hospital's website (http://www.minamiuonumahp.jp/). Closed days on the MHLW page: closed Nov 1, and Dec 29 to Jan 3.
Required Without a referral letter you pay an extra ¥7,700.
Note
Critical care centre, 24-hour intake. First visits are by appointment through a referring clinic, and a first visit without a referral letter carries a 7,700 yen surcharge. CT 20,657 and MRI 4,845 scans last year. English supported, with a multilingual voice translation device. Cards accepted (JCB, VISA, Mastercard, UnionPay, Amex, Discover, Diners). Outpatient note on the MHLW page: morning clinics take no direct bookings; appointments are made through the referring clinic. A first visit without a referral letter is charged a 7,700 yen selected-care fee. Expect long waits. Afternoon clinics are fully by appointment in every department; paediatric vaccination and infant check-up bookings are by phone on weekdays 13:30-15:30. The page also lists its board-certified specialists by society (for example orthopaedics 8.1 and emergency medicine 4.2, as full-time equivalents). Closed days on the MHLW page: new year closure Dec 29 to Jan 3.
An orthopedic clinic in Kandatsu itself — the district the ski area is named after — and it opens on SATURDAY, which the town hospital only does in the morning. For a wrist or a knee on a weekend this is the nearest specialist answer in Yuzawa.From website
Outpatient note on the MHLW page: on Tuesday afternoons only, reception runs 14:00-16:00 and consultations 14:30-17:00. Closed days on the MHLW page: closed Wednesdays, Saturday afternoons, Sundays and public holidays, and the fourth Saturday of every month; also a fumigation day each June, Obon (Aug 13-15) and the new year (Dec 29 to Jan 3).
Closed days on the MHLW page: every department sees patients on the 2nd and 4th Saturday mornings only (closed on the 1st, 3rd and 5th Saturdays); closed Sundays, public holidays and the new year (Dec 29 to Jan 3).
Appointment-based, though urgent cases are seen in whatever slot is free. The record states no foreign-language capability. Closed days on the MHLW page: in a week with a public holiday, open on Wednesday; closed Golden Week (May 3-5), Obon (Aug 13-16) and Dec 30 to Jan 3, subject to some change.
Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.
First-aid room
In the gondola-summit resthouse, Restaurant House Cheers, on the first floor. The resort does not publish its opening hours, so assume they track the lifts rather than the building.
As of 2026-08-13
Backcountry policy
There is no gate system here and no legitimate way out of bounds. GALA's own notice states that skiing outside the courses is prohibited because of avalanche and getting-lost risk, and that under no circumstances may you ski past the poles or nets that mark them. Entering the slopes on foot, to climb or to film, and flying a drone, are all banned as well.
As of 2026-08-13
Nearest clinic
Kadoya Orthopedic Clinic sits in Kandatsu, the district the ski area is named after, and opens all day on Saturday — the town hospital's Saturday is mornings only. For a wrist or a knee at the weekend it is the nearest specialist. It closes Thursdays and Sundays.
As of 2026-08-13
Nearest emergency hospital
Two tiers, and which one you need depends on how bad it is. Yuzawa Town Hospital in the town centre is the designated first-line emergency hospital and carries orthopaedics. Anything serious goes to Uonuma Kikan Hospital, about 30 km away in Minamiuonuma, which runs a combined critical-care and trauma centre 365 days a year, around the clock.
As of 2026-08-13
Pediatric care
Yuzawa Town Hospital lists paediatrics. Out of hours, and for anything serious, paediatric emergencies go to Uonuma Kikan Hospital, which takes emergency patients around the clock.
As of 2026-08-13
Show this to staff
Each line is in Japanese a receptionist can read, with its meaning underneath.
スキー中にけがをしました。
I was injured while skiing.
ここがとても痛いです。
It hurts a lot here.
診察を受けたいです。
I would like to see a doctor.
海外旅行保険に入っています。
I have travel insurance.
クレジットカードで払えますか？
Can I pay by credit card?
英語を話せる人はいますか？
Is there anyone who speaks English?
保険請求用の診断書と領収書をください。
Please give me a medical certificate and a receipt for my insurance.
Cost, insurance and medicines
Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.
Reviewed 2026-07-21
Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.
Reviewed 2026-07-21
Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.