Tell ski patrol or resort staff firstOn the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.
Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21
Medical facilities nearby
This list shows the nearest 15 hospitals, 10 clinics, 10 pharmacies and 5 dentists, plus every emergency hospital. More are in the area.
Show
Lowest lift baseHospitalClinicDentalPharmacy
Medical facilities nearby
Facility
Straight line
Drive
Hospital 2
Reception hours are in the detailsAccepts emergenciesEmergency care: 24 hours
Outpatient note on the MHLW page: Closed on the 3rd Saturday of each month and the day after duty-doctor days. On Monday and Thursday afternoons the doctor makes house calls to a nursing home, so consultations start at about 15:00.
Also closed 1/1, 1/2, 1/3, 12/29, 12/30, 12/31Hours vary by department
Emergency
Emergency status not listed
Drive
36 minNormal conditions, no snow delay
Departments
OrthopedicsInternal medicine
Note
Outpatient note on the MHLW page: Monday consultations are 08:30-11:15. Tuesday is an orthopaedics clinic, 08:30-11:15 and 14:00-16:00. Wednesday to Friday consultations are 08:30-11:15, with afternoon consultations 14:00-16:00 on the 3rd Friday only. Saturday consultations are on the 3rd Saturday only.
Outpatient note on the MHLW page: Consultation hours differ by day of the week. Monday, Tuesday, Wednesday, Thursday and Saturday (2nd and 4th): 09:00-12:00. Friday: 15:00-17:00.
Closed days on the MHLW page: Closed on New Year's Day and during Golden Week and public holidays. For other long holidays, please contact the clinic beforehand.
Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.
AED locations
The 2025-26 trail map marks nine AEDs, all at buildings: Happo-ike Sanso, Cafe and Restaurant Pilar, Usagidaira Terrace, Restaurant Kurobishi Bear's Cafe, Sun Terrace Panorama, Kitaone Kogen Terrace, Nakiyama Snow Land, the Adam gondola base building, and Snow Plaza Sakka Bear's Cafe. No other AED is marked; there may be more that the map does not show.
As of 2026-10-12
Backcountry policy
Going out of bounds is allowed only through the resort's designated backcountry gate, and leaving the ski area from the middle of a course is not allowed (terms Art. 8 and 10). Anyone heading into the backcountry must file a tour plan in advance and enter through the upper gate, according to the resort's safety page. Entering closed areas is banned, and the trail map prints a Backcountry Gate symbol at the top of the area. Hakuba Valley lists Happo-One among its five resorts with gates and states that resorts take no management responsibility for accidents in the backcountry. Search costs for a lost skier are billed under Art. 21. A separate expert-only free-riding area, the Omusubi course, opens only when its entrance gate shows OPEN.
As of 2026-10-12
Pharmacy
Hakuba Village has three insurance-dispensing pharmacies. Ohta Pharmacy (Mon to Sat 09:00 to 19:00) and Hakuba Apple Pharmacy (Mon to Fri 10:00 to 18:30, Sat 09:00 to 13:00) are in Hokujo, near Hakuba Station. Fujinoya Pharmacy (Mon to Sat 08:20 to 19:00) is further south in Kamishiro. All three close on Sundays and national holidays, per the national medical registry.
As of 2026-10-12
Show this to staff
Each line is in Japanese a receptionist can read, with its meaning underneath.
スキー中にけがをしました。
I was injured while skiing.
ここがとても痛いです。
It hurts a lot here.
診察を受けたいです。
I would like to see a doctor.
海外旅行保険に入っています。
I have travel insurance.
クレジットカードで払えますか？
Can I pay by credit card?
英語を話せる人はいますか？
Is there anyone who speaks English?
保険請求用の診断書と領収書をください。
Please give me a medical certificate and a receipt for my insurance.
Cost, insurance and medicines
Rescue costs
The terms of use (Art. 21) bill search and rescue only for a skier who has gone out into the backcountry or a closed area, when the resort is asked to search and does so. The hourly rates are: rescuer ¥20,000 per person, support staff ¥10,000 per person, headquarters staff ¥10,000 per person, snow groomer ¥50,000 per vehicle, snowmobile ¥10,000 per vehicle, meals at cost, plus any other costs. If police or fire services call out a private rescue team, that team bills the rescued person or whoever asked for the search. The terms say nothing about a charge for patrol helping someone hurt on an open run, so that is not established. Hakuba Valley adds that public helicopters may be unable to fly and recommends mountain insurance, and the terms ask every skier to carry accident or liability insurance.
As of 2026-10-12
Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.
Reviewed 2026-07-21
Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.
Reviewed 2026-07-21
Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.