Tell ski patrol or resort staff firstOn the mountain, tell any ski patrol or resort staff first — they coordinate rescue and call emergency services for you.
Many Japanese fire departments handle 119 calls in major foreign languages via three-way simultaneous interpretation through a telephone interpretation center, 24 hours a day, year-round. Reviewed 2026-07-21
Medical facilities nearby
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Medical facilities nearby
Facility
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Hospital 1
Reception hours are in the detailsAccepts emergencies
Outpatient note on the MHLW page: Closed on the 3rd Saturday of each month and the day after duty-doctor days. On Monday and Thursday afternoons the doctor makes house calls to a nursing home, so consultations start at about 15:00.
Outpatient note on the MHLW page: Open on the 1st and 3rd Wednesdays. The day may change, for example when it falls on a public holiday. Closed days on the MHLW page: May be closed over Obon.
Closed days on the MHLW page: Closed on New Year's Day and during Golden Week and public holidays. For other long holidays, please contact the clinic beforehand.
Gathered ahead of your trip as a planning aid — details change; verify locally on arrival.
No verified planning notes for this resort yet. The emergency guidance above applies everywhere in Japan.
Show this to staff
Each line is in Japanese a receptionist can read, with its meaning underneath.
スキー中にけがをしました。
I was injured while skiing.
ここがとても痛いです。
It hurts a lot here.
診察を受けたいです。
I would like to see a doctor.
海外旅行保険に入っています。
I have travel insurance.
クレジットカードで払えますか？
Can I pay by credit card?
英語を話せる人はいますか？
Is there anyone who speaks English?
保険請求用の診断書と領収書をください。
Please give me a medical certificate and a receipt for my insurance.
Cost, insurance and medicines
Rescue costs
After a search or rescue the resort bills the rescued person and others involved, itemising labour, snow equipment, lift operation, lighting and other costs. The terms give hourly rates: patrol ¥20,000 per person, rear support ¥10,000 per person, rescue headquarters staff ¥5,000 per person, snow groomer ¥50,000 per unit and snowmobile ¥10,000 per unit, and say the rates may change. The 2025 trail map also says rescue outside the course in the tree areas is at the user's own expense. The terms are dated March 2021 and say nothing about the cost of patrol help for an injury on an open run, which is unconfirmed. The Hakuba Valley safety notice recommends mountain insurance.
As of 2026-10-12
Japan's National Health Insurance does not cover tourists — hospitals bill the full cost and generally expect payment upfront by cash or card. Ordinary travel insurance often excludes off-piste and backcountry rescue; dedicated mountain-rescue insurance exists, so check your policy before you ride.
Reviewed 2026-07-21
Some common medicines are restricted in Japan — e.g. codeine-containing products, pseudoephedrine above set limits, and ADHD stimulants — and may require advance permission to bring in. Check the MHLW guidance before you travel.
Reviewed 2026-07-21
Nothing here is medical advice. We compile this information from Japan's national medical registers and the official websites of facilities and resorts, as a planning aid. Hours, phone numbers and services change, and we cannot guarantee that any of it is current or correct. Decisions you make with it are your own responsibility: check with the facility before you go, and in an emergency tell ski patrol or call 119.